Our Printing Process *What is a Giclee print? A "Giclee Print" is the next generation in printmaking technology. Our images are created from high resolution digital files and are printed with archival quality inks onto archival quality, gallery wrapped canvas. The giclee printing process provides fantastic color accuracy and is the next best thing to owning the original work of art.
*What is a Cibachrome print? Cibachrome (now called Ilfochrome) is a positive-to-positive color printing process that takes a transparency and creates a positive print image while retaining a first- generation sharpness without the need for an internegative. (I.E. it looks more like an incredibly sharp photograph than other printing processes). With Ilfochrome Classic (Cibachrome), the dyes are built into the paper and are bleached out selectively in processing. These dyes are called azo dyes, and they are noted for their vivid color and vastly superior archival qualities.
Ordering Prints *How do I place an order? You can order online. To order online, click the “add to cart” button directly below your chosen image. Then follow the easy step-by-step instructions. If ordering multiple images you can review your cart at any time by clicking the "View Cart" button at the top right corner of your screen.
*Do I have to have a Paypal account to order? No you do not, you may simply click the pay with credit or debit card located on the check out page.
Shipping *When will my order ship? We usually ship your Giclee within seven business days from receipt of your order. Please allow an additional four weeks for Cibachromes. Portraits and original paintings are delivered by the artist unless arrangements are made prior to delivery.
*What are my options for shipping? All canvases and Cibachromes are carefully wrapped in protective foam and packaged to prevent damage during travel. All packages ship via FEDEX. For standard orders, you’ll pay a flat fee per order, regardless of the number of canvases or their sizes. Most Giclees will arrive within 14 business days. Cibachromes are shipped separately.
You can also choose to “Rush Delivery,” for an additional charge and your Giclee will be in your hand in two to seven business days. Standard ground shipping times:
Approx. destination:Estimated time in transit: East Coast 1-3 days Midwest 2-4 days West Coast 3-5 days
*Shipping and handling rates: U.S. Destinations Standard ground $14.95 Rush It $39.95
*What if I’m shipping my canvas internationally? Shipping to Canada is $39.95, including duties and taxes. Call for other countries: (706) 699- 0659 and we will customize your order.
Ordering original paintings Please call us at (706) 699-0660 or (706) 699-0659 and we will answer any pricing or shipping questions you may have.
*Commissioning a portrait: Please check our portrait procedure page or call us at (706) 699-0660 or (706) 699- 0659. We guarantee all our commission work as well.
Policies *What is your return policy? We offer a 100% satisfaction guarantee. If you are not completely satisfied with your canvas, or if it arrives damaged, please call us at (706) 699-0659. We’ll fix the problem as fast as possible. You can return your Giclee canvas for an exchange or refund within 14 days from the date the product arrives.
Portraits: Commissioned paintings are guaranteed to your satisfaction. If there are any changes to be made, they are done at delivery. Portraits are dry to the touch when delivered. The down-payment for commissioned portraits is non-refundable.
*Is this site secure? We use Paypal for all credit card and internet transactions and they use secure servers for all the transactions. A secure server guarantees the privacy of data transmitted through the Internet, including credit card information, through an SSL protocol that encrypts the information. Paypal is the best in the business, that is why we use their services.
Talk To Us: By Email Have questions? Send us an email and a representative will call or email back as soon as possible: firstname.lastname@example.org.